Encanto Internet Services

I’m thinking of signing up for internet service sometime in the next few months at my Encanto beach house. Does anyone in Encanto have any experience with either Encanto SNPP ISP or Beach Comm LLC ISP? I’m not seeking info solely on price, but speed and dependability also. I am sure I will have to set-up an external antenna and probably a wireless connection inside my house would be beneficial also. I would like to be able to “work remotely from home” in Encanto like I do frequently here in Phoenix through my employers gateway, as well as have capability for Magic Jack phone service. Any comments on your experience with either ISP would be appreciated!

I have a place on the Encanto beach. I have been with SNPP ISP for two years and am very satisfied with their service. I have a wireless router in my house and the only limitation on that is the interior concrete walls. I also work remotely with my office in Phoenix. The service they provide also allows my to use a Vonage phone with no problems. The upload and download speeds are quite good. The few times that I have had any issues with service the people behind the company were very responsive. Several of my neighbors also use them.

On Encanto, last house on the west end on the beach.

SNPP ISP; Several in our area have this service. The former owner passed on some months past and is now handled by another person.
I had difficulty with the former owner and his pricing i. e. pay for 11 months get one freeso I cancelled my subsciption. It is my understanding that the new owner has become more compatable with month to month or 3 or 6 month pay periods.

I currently have Beach comm and was very happy for the first month of service and then it starting shutting down 4 times over a week period. Having purchased an anenna instalation for $240, I'm kind of locked in.
The main antenna is just across from Margeries house (looks like a bass drum) there's 2 repeaters and the one on my end of the beach has been shutting down off an on. (R4 Plya Encanto) They do have a service man, Zavier, who is quite compenate.

so In the current state I would say SNPP is your better buy.


Gup

SSNP has a 1 Month, 6 month and 1 year package. There used to be a re-hook up fee. I don't see it on his web site now. I have Beach Comm now. They are having problems at the west end too, Zavier was out to my house and checked it. Melinda (the owner) is there and she showed me she gets 3.52 mb/s D/L and 0.54 mb/s U/L. I am way off that speed. They are checking into it this week.
They both use the same antenna. Seems to me they can re configure it to their service if you change providers.

NEW PLAYA ENCANTO INTERNET SERVICE; Zavier is setting up his own service. He evidently owns a license for the service. Starting May 1st, is the transition date, it is located . On the west end of beach an antenna has been installed on Hughes casa. I have been using his signal for the last 2 weeks.

It is far more reliable than the old Beach com service. A-P WEST is the wireless signal. Look for a more compatable and reliable service now.

GUP

El Tiburon said:

I have a place on the Encanto beach. I have been with SNPP ISP for two years and am very satisfied with their service. I have a wireless router in my house and the only limitation on that is the interior concrete walls. I also work remotely with my office in Phoenix. The service they provide also allows my to use a Vonage phone with no problems. The upload and download speeds are quite good. The few times that I have had any issues with service the people behind the company were very responsive. Several of my neighbors also use them.

Is Vonage better than Magic Jack Plus? I just signed up with SNPP, but I am less than thrilled with the Magic Jack Plus call quality. I have not had 1 call yet where it did not go garbled at times. :hairout:

I have no problems with Vonage. No experience with Magic Jack.

Have used both. The only problem I can report is that if I was downloading or watching video on the web the Magic Jack would break up, but only then. Most of the time the calls were very clear. I had Telmex's slower service at the time. No quality problems with Vonage but MJ is way cheaper.

It all depends on the Mbps of the upload and download you get. That's on the Internet side of course. I ran the speedtest.net program and get 1.2 Mbps D/L and .25 Mbps U/L and the ping is like 72. That affects the phone too. That is very slow from what they say you can get at 3.0 + Mbps D/L in Encanto. Cox I have here in the US the next to the lowest Internet is 17.00 Mbps.

I had planned to run a speedtest the next time down there. I brought the MJ plus back with me and used through my Cox connection and it worked fine.

gup said:

NEW PLAYA ENCANTO INTERNET SERVICE; Zavier is setting up his own service. He evidently owns a license for the service. Starting May 1st, is the transition date, it is located . On the west end of beach an antenna has been installed on Hughes casa. I have been using his signal for the last 2 weeks.

It is far more reliable than the old Beach com service. A-P WEST is the wireless signal. Look for a more compatable and reliable service now.

GUP

Gup, Is Zavier saying his new service will be faster than SNPP?

His system is up and running now.

We have a condo in Playa Encanto and want to get internet service. I see that SNPP is the one that is more recommended, but I cannot seem to locate the contact info...can anyone help with this?

mondone said:

I had planned to run a speedtest the next time down there. I brought the MJ plus back with me and used through my Cox connection and it worked fine.

Does this mean that you are using your Cox connection down here? Are you from Phoenix? Tucson? We have Cox in OK and wonder about if we could use it somehow down here - any idea?

SNPP is out of business. The newest owners Bruce Lara and his father -in- law Gabriel drove it into the ground. I'm using Miguel from RPWifi now and service is better. He's really the only choice in Encanto right now.

rpwifi.net - Wifi in Puerto Penasco (Rocky Point), Sonora, Mexico

sheep3mom said:

Does this mean that you are using your Cox connection down here? Are you from Phoenix? Tucson? We have Cox in OK and wonder about if we could use it somehow down here - any idea?

No, I'm sometimes using the MJ Plus in Encanto and it just works OK through RP WIFI's service. Sometimes good and sometimes breaks up a lot depending on time of day. What I also have been using more often lately is my T-Mobile cell phone with their wireless calling feature through my wireless network that I set up in my house. It does use plan minutes, BUT no roaming charges. It seems to be more dependable than the Magic Jack.

I've had a satellite internet system through WildBlue up and running since 2006 out in the Estuary and WildBlue has a new system out that offers speeds up to 12Mbps down and 3Mbps up. But I believe they frown on having the dish in Mexico so you can use an AZ address for the service. Packages and Pricing | WildBlue | Fast Satellite Internet

Thanks for the info, mondone!

Estero said:

I've had a satellite internet system through WildBlue up and running since 2006 out in the Estuary and WildBlue has a new system out that offers speeds up to 12Mbps down and 3Mbps up. But I believe they frown on having the dish in Mexico so you can use an AZ address for the service. Packages and Pricing | WildBlue | Fast Satellite Internet

As far as the Mexican Government is concerned, I heard this this a no-no, or at least frowned upon at the very least. They like to control bandwidth on the general population to control crime, whatever that means. So I heard anyway.

We have had Miguel now for 6mos....the service is great out here in Miramar. We get ours bounced off the Encanto/Luna Blanca towers and theirs comes from town. I highly recommend it.

I know this is an old thread but what is the latest word on the best internet service for the Playa Encanto Area. Any help would be appreciated, service, names, phone numbers, etc.

You only have one choice, Miguel Gilly info@RPwifi.com

ron said:

I know this is an old thread but what is the latest word on the best internet service for the Playa Encanto Area. Any help would be appreciated, service, names, phone numbers, etc.

Hi Ron there is also Satellite Internet access which I have had since 2012 and it has been great. We at Penascohandyman.com sell, install and service Satellite Internet in Penasco and other areas of Sonora. Up to 25 Megabit download speeds and you also get a U.S. IP address. We'll be doing installs in Los Conchas next weekend so if you are interested in more info please let me know.

Estero, what are the financial details? Installation and use fee? Do you have a system up and running in Unconscious that could be demoed for a potential subscriber?

Roberto said:

Estero, what are the financial details? Installation and use fee? Do you have a system up and running in Unconscious that could be demoed for a potential subscriber?

Here is the link for Excede, which is what Estero installs. His charges may be different. Just a guideline until he responds. I looked at it, but we stream movies/Netflix, the data caps were limiting for my situation.
http://directexede.com/?id=3&kbid=90583

Roberto said:

Estero, what are the financial details? Installation and use fee? Do you have a system up and running in Unconscious that could be demoed for a potential subscriber?

Hey stranger how ya doing? There are a few different plans that start at $49.99 a month and go to $99.00 a month. Only upfront cost is $250 for Ramses to do the install. There are a lot of installs in Unconcious as well as at Max's Cafe.

brokenwave said:

Here is the link for Excede, which is what Estero installs. His charges may be different. Just a guideline until he responds. I looked at it, but we stream movies/Netflix, the data caps were limiting for my situation.
http://directexede.com/?id=3&kbid=90583

The plans at that link are for an older Satellite that is still in use. The plan I have as well as the plan that is suggested for heavy users is the Freedom plan which gives you up to 25 megs down and 150 gigs of data a month. You can also buy more data if you go over the 150 gigs which honestly I have never seen happen. On holiday weekends I have had significant amounts of people on our system and we still did not go over the data limits. Although I did have to block a teenager who had brought his Sony playstation down and was gaming and had used over 15 gigs in 3 days. Told the kid to hit the beach...no mas gaming. :swack:

mondone said:

You only have one choice, Miguel Gilly info@RPwifi.com

I tried to logon to rpwifi.com to see if they had any info on their service and it says the rpwifi domain is for sale. Are you sure this company is still in business?

brokenwave said:

Here is the link for Excede, which is what Estero installs. His charges may be different. Just a guideline until he responds. I looked at it, but we stream movies/Netflix, the data caps were limiting for my situation.
http://directexede.com/?id=3&kbid=90583

I too would be concerned with data caps, what service do you use?

Miguel no longer has that web site. Contact is be email.

ron said:

I too would be concerned with data caps, what service do you use?

I'm currently using a mobile hot spot from my phone with T-mobile. Last trip down I got a notice I was abusing my data service only allowed to use 50% of my data in Mexico.

I am looking at TelMex because, I've seen that they are offering speeds of 10, 20, 40 50 and 100mbs.

Anyone done a speed test, to see if TelMex's speed increase is real?

What amount of data put you over the 50% threshold? I believe their plans cap out at 32 gigs a month so you had to have used over 16 gigs in Mexico.

If you are very close to a Telmex central office in town then MAYBE you might get close to those advertised speeds and that is a BIG maybe. I have said before that I have Telmex at a house in town as well as Megacable and they both are not stable (wind blows and slaps cables on the poles and problems occur) and the advertised speeds are not what they claim at all and their customer service, especially Megacable is dismal at best. The DSL tech that Telmex uses has distance limitations of roughly 22,000 feet over a twisted copper pair. The further you are away from a central office the more degradation in speed. In town, some businesses can get good speeds as well as some neighborhoods but again the farther one is from a central office the speed and reliability diminish rapidly.

I am currently at my house in Tijuana and just ran a speed test for the first time, results below. I have Telnor DSL here and I am supposed to be getting 20 MB down and that isn't happening and I can't remember what the upload is supposed to be but surely it should be better than the test results. Granted these online tests are questionable as to accuracy due to a number of factors..

Tell me a little about what needs to be installed on location, porfa. There is a tall pole up the beach in sec. 5, near about lot 10, that I think might be one of yours.

Estero said:

What amount of data put you over the 50% threshold? I believe their plans cap out at 32 gigs a month so you had to have used over 16 gigs in Mexico.

If you are very close to a Telmex central office in town then MAYBE you might get close to those advertised speeds and that is a BIG maybe. I have said before that I have Telmex at a house in town as well as Megacable and they both are not stable (wind blows and slaps cables on the poles and problems occur) and the advertised speeds are not what they claim at all and their customer service, especially Megacable is dismal at best. The DSL tech that Telmex uses has distance limitations of roughly 22,000 feet over a twisted copper pair. The further you are away from a central office the more degradation in speed. In town, some businesses can get good speeds as well as some neighborhoods but again the farther one is from a central office the speed and reliability diminish rapidly.

I am currently at my house in Tijuana and just ran a speed test for the first time, results below. I have Telnor DSL here and I am supposed to be getting 20 MB down and that isn't happening and I can't remember what the upload is supposed to be but surely it should be better than the test results. Granted these online tests are questionable as to accuracy due to a number of factors..

Thanks, Great description to the problem with DSL. Your up speeds should be close to 1/2 of the down speed. The faster your up speed is, the better your browsing experience will be.

Does TelMex in Penasco support ADSL 24mbs, ADSL+ 30-40mbs? or VDSL 50-60mbs
Based on TelMex's web page they should with listed speeds of 10-100mbs (maybe not in RP yet)

I recently switched from cable internet to VDSL from Century Link here in Phx.
and are getting really close to the advertised speeds of 60mbs down and 30mbs up. Amazingly over copper phone lines, I'm 3 blocks away from a panel.

Roberto said:

Estero, what are the financial details? Installation and use fee? Do you have a system up and running in Unconscious that could be demoed for a potential subscriber?

Roberto,we have the satellite system in Las Conchas and love it! Usually runs in the mid teens downloading.
Since we often work a few days on our trips down, just having something reliable for internet emails and calling are a blessing.
We have outlawed all streaming and gaming with our partners so data is available for all our partners for the whole month

W

JoseAz said:

Roberto,we have the satellite system in Las Conchas and love it! Usually runs in the mid teens downloading.
Since we often work a few days on our trips down, just having something reliable for internet emails and calling are a blessing.
We have outlawed all streaming and gaming with our partners so data is available for all our partners for the whole month

Gracias. What do you mean by partners ?

Quote "We have outlawed all streaming and gaming with our partners so data is available for all our partners for the whole month"

Sounds like there are other fractional owners involved and everyone shares the internet service. The data cap would be exceeded if streaming was happening.
After you hit the data cap you get really slow data speeds. 128k.

Roberto said:

W



Gracias. What do you mean by partners ?

We have an 8 share so 8 partners want to have full use when they visit.
You can buy additional data from the provider but thats a pia for the next guy coming

brokenwave said:

Thanks, Great description to the problem with DSL. Your up speeds should be close to 1/2 of the down speed. The faster your up speed is, the better your browsing experience will be.

Does TelMex in Penasco support ADSL 24mbs, ADSL+ 30-40mbs? or VDSL 50-60mbs
Based on TelMex's web page they should with listed speeds of 10-100mbs (maybe not in RP yet)

I recently switched from cable internet to VDSL from Century Link here in Phx.
and are getting really close to the advertised speeds of 60mbs down and 30mbs up. Amazingly over copper phone lines, I'm 3 blocks away from a panel.

I suspect that at some point Telmex in Penasco will upgrade to the newer DSL tech but who knows when. They will need to add more central offices like neighborhoods in the U.S. have to combat the distance limitations. These newer DSL technologies are good but will always struggle against fiber and coax. Pushing larger and larger amounts of data over a twisted copper pair is like shoving a bowling ball down a garden hose.

brokenwave said:

Quote "We have outlawed all streaming and gaming with our partners so data is available for all our partners for the whole month"
After you hit the data cap you get really slow data speeds. 128k.

If data caps are hit there MAY be a slowdown of a few gigs on the newer satellite. There are different plans for the three main satellites and none of them slow the speed to 128k once data caps are met.

brokenwave said:

Here is the link for Excede, which is what Estero installs. His charges may be different. Just a guideline until he responds. I looked at it, but we stream movies/Netflix, the data caps were limiting for my situation.
http://directexede.com/?id=3&kbid=90583

Great news! NO data caps on the new plans! 3 plan offerings of download speeds at 12 Mbps/25 Mbps and 30Mbps.

and the price of the 3 plans is?????

Cortez2 said:

and the price of the 3 plans is?????

There are 3 no data cap packages. The lowest cost package is $ 50.00 per month for the first 3 months and then, after the first 3 months, the price is $ 70.00 per month. The download speed is 12 Mbps. The next plan is $ 70.00 dollars for the first 3 months and then goes to $ 100.00 dollars per month with a download speed of 25Mbps. The last plan is $100.00 per month for the first 3 months and then costs $ 150.00 per month and has a download speed of 30 Mbps. A wifi router is included on all plans. The installation cost is $ 250.00 and takes a few hours.

Now you can stream the ASU and Cardinal games with no problem as well as use Pandora and Netflix without worrying about using too much data.

Just had this service installed and it is great! We are streaming Netflix and YouTube no problem. We are on the west end of Encanto and highly recommend the Exede.

SeaSwell said:

Just had this service installed and it is great! We are streaming Netflix and YouTube no problem. We are on the west end of Encanto and highly recommend the Exede.

Exede is a SATELLITE SERVICE Can't believe anyone would use this expensive service, When Magels, Encanto service is reliable, and a lot cheaper. Been using it for 12 yrs. Only reason, I can see for satellite service would be for higher mpg's.

It is an individual choice to select a satellite internet service. This reply about our personal choice is why people are not using this forum. There is never a reason to be rude to anyone. We need to work from the beach and this was the best choice for us.

Some of us in Miramar found Miguel's service to be expensive. Also, he said he wouldn't give internet service to a widow, so I understand why people use other options.

How's this for speed? :mexican: Satellite user out by Playa Miramar. Any other service in Penasco measure up to this?

Awesome! cant wait to upgrade next time down!

SeaSwell said:

Just had this service installed and it is great! We are streaming Netflix and YouTube no problem. We are on the west end of Encanto and highly recommend the Exede.

Just checking into see if you are still happy with the Viasat (formerly Exede) internet is still working great after a few months. We are a bit further south than Encanto and we have been checking into options and it seems Hughes and Viasat are the only options at this point for us. The reviews online for both satellite are horrible but we need something. It would be great to get your feedback after a few months.

Got ViaSat installed a bit ago . Pleased with the reception and service. Now I can watch Stormy in action !!!

Roberto said:

Got ViaSat installed a bit ago . Pleased with the reception and service. Now I can watch Stormy in action !!!

What package/speed did you get?

beach bum said:

Just checking into see if you are still happy with the Viasat (formerly Exede) internet is still working great after a few months. We are a bit further south than Encanto and we have been checking into options and it seems Hughes and Viasat are the only options at this point for us. The reviews online for both satellite are horrible but we need something. It would be great to get your feedback after a few months.

We have installs in Playa Dorada which is by Mayan Palace and we did an install last week in Quince de Septiembre which is 60 miles South of Penasco way past the Mayan Palace. The speed test below is the bronze package from the install in Quince de Septiembre last week.

Also, Roberto has the bronze package.

How much is the bronze package?

JimMcG said:

How much is the bronze package?

$50.00 a month for the 1st 3 months then it adjusts to $70.00 after that.

Estero said:

We have installs in Playa Dorada which is by Mayan Palace and we did an install last week in Quince de Septiembre which is 60 miles South of Penasco way past the Mayan Palace. The speed test below is the bronze package from the install in Quince de Septiembre last week.

Also, Roberto has the bronze package.

These speeds are on the bronze which shows up to 12Mbps? And the other one you posted with 40Mbps was with the bronze/silver/gold? Also, is there a phone number to chat with you about potential service/installation? Are you located full time in Rocky Point? Thanks!

beach bum said:

These speeds are on the bronze which shows up to 12Mbps? And the other one you posted with 40Mbps was with the bronze/silver/gold? Also, is there a phone number to chat with you about potential service/installation? Are you located full time in Rocky Point? Thanks!

All the bronze plans state up to 12 Mbps but we are seeing an average of 19 for the bronze plans. The 40Mbps plan was the gold plan. All the plans seem to be getting about 10Mbps faster than the stated 12/25/30 Mbps speeds. You can email me at jim@penascohandyman.com and then we can jump on a call. Thanks!

We have been using Jim's Gold plan for 2 months now and am loving the consistency in comparison to adsl from Telmex. ITS EXPENSIVE, but the upload speeds are consistently reaching 2 to 3 mbps and download speeds have been about 10 to 20 mbps depending on the day. Jim's service is top notch and if they ever get the new satellite going Rocky point should be set.

We ended up working with Jim and getting Viasat installed about a month ago. It has worked perfectly. We were a bit concerned with all the wind we have had the last few days, but everything stayed connected without adjustment. Jim and Ramses were both very helpful and they did an excellent job with everything.

Using Telmex Idid a speed test at my house in Cholla got 8mbs down and .75mbs up. In Cholla Telmex has improved to where it's not too bad.
I can even stream TV shows via Dish Anywhere. We'll see what happens this weekend to the speeds.

If I lived in the areas where Telmex isn't connected yet or just really sucks, I'd install Viasat/Exede because it looks like a great option.

brokenwave said:

Using Telmex Idid a speed test at my house in Cholla got 8mbs down and .75mbs up. In Cholla Telmex has improved to where it's not too bad.
I can even stream TV shows via Dish Anywhere. We'll see what happens this weekend to the speeds.

If I lived in the areas where Telmex isn't connected yet or just really sucks, I'd install Viasat/Exede because it looks like a great option.

Give the free app https://www.mobdro.to/ a try on any android device. Pretty much any channel, show, movie, etc is on the app and it works perfect. You can also cast the video from the android device to a TV using a chromecast. I have more available channels using this app then I do on my Cox package.

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